IBBL Cellfin – Spotlight on Islami Bank’s Cellfin App

Explore the digital banking revolution with IBBL Cellfin – an in-depth look into Islami Bank’s trailblazing Cellfin App, merging convenience, security, and global accessibility.


In the wake of technological advancements, the dynamics of how customers engage with financial services have dramatically evolved. The contemporary clientele gravitates towards swift, uncomplicated, and trustworthy offerings. This pivot in demand has germinated a profusion of financial technologies (fintech) that have elevated the caliber of services rendered by banking institutions. To remain relevant and compete against these agile fintech enterprises, traditional banks find it imperative to metamorphose, particularly in the sphere of digital services.

Emergence of the IBBL Cellfin App

A beacon amidst this digital revolution is the Cellfin app by Islami Bank, presenting an ensemble of banking solutions designed to simplify lives, according to a recent press briefing.

Rapid Adoption and Reach

Islami Bank Bangladesh Limited, since its launch of the Cellfin application in November 2020, has garnered an impressive user base, currently standing at 2.7 million. This multifaceted platform extends an array of fiscal services. Upon enrolling on the app, patrons are immediately endowed with a virtual prepaid card affiliated with Visa or MasterCard. The app also introduces the novelty of a virtual dual currency prepaid card. Remarkably, the app is not exclusive to account holders and finds its utility across regions including the USA, Singapore, Australia, and a spectrum of Middle Eastern and European nations.

Innovative Features and Utilities of IBBL Cellfin Apps

Cellfin pioneers an electronic KYC system, enabling individuals to inaugurate various Islami Bank accounts without the customary branch visits. Users can adroitly handle their savings, scrutinize account equilibriums, and peruse transactional histories. It also avails options to request cheque books.

Moreover, Cellfin is a conduit for diverse transactional and payment amenities. It empowers users to instantaneously relay funds to any bank’s portfolio, card, or MFS platforms like mCash, bKash, and Nagad. Funding the app is facile, be it via bank cards, IBBL savings, or mCash. Cash transactions, whether deposits or withdrawals, are feasible through IBBL extensions, ATMs, or agent centers. A notable feature is the cash-by-code, allowing money transfers to individuals sans card or account, retrievable via ATMs. Additionally, the app serves as a portal for receiving international remittances, secured with a confidential PIN or through the VISA Direct pathway.

Among its myriad utilities, Cellfin caters to e-commerce payments, mobile top-ups, ticket procurements, and educational fee settlements. It facilitates hassle-free payments for a plethora of services including utility bills, passport dues, taxes, and governmental fees. Notably, it’s an avenue for processing Indian Visa fees.

The app also embeds a platform for lodging grievances regarding unsuccessful Cellfin transactions.

Future of Digital Banking and Cellfin’s Role

The banking landscape is undergoing profound shifts, primarily propelled by evolving consumer predilections. The tilt towards digital, cashless interactions has diluted the allure of classical banking methodologies linked to such payments. Cellfin, with its trailblazing features, has not only unveiled novel prospects for its userbase but is witnessing a steady ascent in its popularity.

Already, about 550,000 customers have embarked on their banking journey with Islami Bank via the Cellfin platform. The numbers are on an upward trajectory. Digital banking stands unparalleled in the quest to forge a technologically adept Bangladesh. Cellfin, in this endeavor, is instrumental in sculpting a paperless economic landscape. It undeniably hastens the march towards an avant-garde, Smart Bangladesh.

Benefits of IBBL Cellfin App

In today’s digital epoch, the Cellfin App by Islami Bank has positioned itself as a forefront contender in the realm of digital banking solutions. Let’s delve into the manifold benefits this app bestows upon its users.

Features TitleDescription
1. All-encompassing Financial Solutions:Cellfin serves as a holistic platform, providing a myriad of banking and financial services, from basic account management to intricate transactional services, all under one digital roof.
2. Global Accessibility:Beyond local transactions, Cellfin flaunts a global footprint, catering to users across major regions like the USA, Singapore, Australia, and various countries in the Middle East and Europe.
3. Streamlined Onboarding:With its pioneering electronic KYC (Know Your Customer) system, users can swiftly and seamlessly open bank accounts without the traditional bureaucratic hassles or physical branch visits.
4. Inclusivity in Design:The app’s design philosophy champions inclusivity. Not confined to just Islami Bank account holders, Cellfin opens its arms to a broader audience, enhancing its appeal.
5. Fortified Security Protocols:Understanding the imperativeness of security in digital transactions, Cellfin ensures robust measures for its international remittance features, utilizing confidential PINs and the esteemed VISA Direct channel.
6. Instant Financial Tools:On successful registration, users are endowed with an immediate virtual prepaid card, aligning with major financial brands like Visa or MasterCard, thus amplifying transactional versatility.
7. Multifaceted Payment Modalities:From settling utility bills and passport dues to managing taxes and even processing international fees like Indian Visa applications, Cellfin is a versatile payment powerhouse.
8. Prompt Issue Redressal:In the rare instance of transactional hiccups, users can conveniently lodge grievances directly within the app, ensuring expeditious resolution.
9. Eco-friendly Approach:Being a digital platform, Cellfin substantially reduces the need for physical paperwork, championing a greener and more eco-friendly approach to banking.
10. 24/7 Accessibility:Unshackled from traditional banking hours, Cellfin offers round-the-clock services, allowing users to access their finances and execute transactions any time, from anywhere.

Pros and Cons of Islami Bank Cellfin App

Navigating the expansive world of digital banking solutions, the Islami Bank’s Cellfin App stands out for a myriad of reasons. However, like any digital product, it has its advantages and drawbacks. Here, we delve into the notable pros and cons of this cutting-edge app.


  • 1. Comprehensive Financial Solutions: The app offers a wide array of banking and financial services, from fund transfers to e-commerce payments, serving as a one-stop solution for users.
  • 2. Global Usability: Cellfin is not just limited to local transactions. It finds its utility across global regions including the USA, Singapore, Australia, and several Middle Eastern and European nations.
  • 3. Electronic KYC System: The app pioneers an electronic Know Your Customer (KYC) system, allowing users to open bank accounts without physically visiting a branch.
  • 4. Inclusive Accessibility: Remarkably, the app isn’t exclusive to Islami Bank account holders. This broadens its appeal and usability.
  • 5. Secure International Remittances: The app facilitates international remittance receptions, ensuring transactions are secure with confidential PINs or through the VISA Direct channel.
  • 6. Instant Virtual Prepaid Cards: Upon registration, users receive an instant virtual prepaid card affiliated with major companies like Visa or MasterCard, enhancing transactional flexibility.
  • 7. Versatile Payment Options: Cellfin supports various payment methods including utility bills, passport dues, taxes, and even fees for Indian Visa processing.
  • 8. Grievance Redressal: Users can lodge complaints directly within the app regarding any unsuccessful transactions, ensuring prompt redressal.


  • 1. Reliance on Internet Connectivity: As with most online banking apps, Cellfin requires stable internet connectivity. This can be a constraint in areas with spotty internet coverage.
  • 2. Digital Learning Curve: For those unaccustomed to digital banking, there might be an initial learning curve to understanding and navigating the app’s functionalities.
  • 3. Security Concerns: Though the app has security measures in place, digital platforms are always at risk of cyber-attacks or breaches.
  • 4. Inclusive Accessibility: Remarkably, the app isn’t exclusive to Islami Bank account holders. This broadens its appeal and usability.
  • 5. Over-reliance on Digital Banking: With such comprehensive services, users might find themselves too reliant on the app, which could be problematic if the app goes down for maintenance or experiences issues.
  • 6. Limitations on Certain Services: While the app offers a broad range of services, there might still be specific bank services or features that are only accessible through physical branches.
  • 7. Limited Personal Interaction: While the app offers convenience and 24/7 accessibility, it diminishes the personal touch and rapport-building opportunities that come with face-to-face interactions at physical bank branches.
  • 8. Data Consumption: Frequent usage of the Cellfin App, especially for complex transactions or updates, could lead to significant mobile data consumption, which might be a concern for users with limited data plans.

How to Register in IBBL Cellfin App: A Step-by-Step Guide

Navigating the world of digital banking with IBBL Cellfin becomes effortless once you’re registered. If you’re looking to join the Cellfin family, here’s a comprehensive step-by-step guide to help you get started.

1. Download the App:

  • Navigate to your mobile device’s app store (Google Play for Android or App Store for iOS).
  • Search for “IBBL Cellfin.”
  • Download and install the app.

2. Open the App:

3. Navigate to ‘Register’:

  • On the app’s landing screen, you’ll find an option to ‘Login’ or ‘Register.’ Tap on ‘Register.’

4. Enter Mobile Number:

  • Input your active mobile number. This number will be linked to your Cellfin account.
  • Tap ‘Next.’

5. OTP Verification:

  • You’ll receive an OTP (One-Time Password) on the provided mobile number.
  • Input this OTP in the app’s verification screen to authenticate your number.
  • If you didn’t receive an OTP, there’s usually an option to resend it.

6. Set a PIN:

  • You’ll be prompted to set a secure PIN for your account. Ensure you choose a combination that’s difficult for others to guess but easy for you to remember.
  • Re-enter the PIN for confirmation.

7. Fill in Personal Details:

  • Input your personal details, including your full name, date of birth, and any other required information.
  • Ensure all details match with those in your official documents to avoid future verification issues.

8. KYC Details:

  • If required, provide KYC (Know Your Customer) related details. This might include uploading a photograph of your government-approved ID or entering its details manually.

9. Confirm Registration:

  • Review all the provided details to ensure accuracy.
  • Tap on the ‘Confirm’ or ‘Submit’ button to complete your registration.

10. Registration Complete:

  • You’ll likely see a confirmation message indicating that your registration is successful.
  • Now, you can log in using your mobile number and the PIN you set.

Remittance Email Address of IBBL Cellfin

[email protected]

Mostly Googled Searched FAQs for IBBL Cellfin App

1. How do I register on the IBBL Cellfin App?

To register, download the app from your respective app store, open it, and select ‘Register.’ Follow the on-screen prompts, including mobile number verification and setting up a PIN. Fill in the required personal and KYC details, and once done, your account will be activated.

2. Is the IBBL Cellfin App secure?

Yes, the IBBL Cellfin App employs advanced encryption and security protocols to ensure your data and transactions are safe. Regular updates are also released to enhance security features.

3. Can I use the app outside of Bangladesh?

Yes, the Cellfin app is designed for global use, allowing you to access your account and make transactions in regions including the USA, Singapore, Australia, and several Middle Eastern and European nations.

4. What should I do if I forget my Cellfin PIN?

If you forget your PIN, open the app and select the ‘Forgot PIN’ option on the login screen. You’ll be guided through a verification process to reset your PIN.

5. Are there any charges for using the Cellfin App?

While the app itself is free to download and register, certain transactions or services might incur minimal fees. It’s best to check the app’s fee structure or the official IBBL website for detailed information.

6. How can I update my personal details on the app?

Once logged in, navigate to the ‘Profile’ or ‘Settings’ section. Here, you’ll find options to update or edit your personal details.

7. Can non-Islami Bank account holders use the app?

Yes, one of the unique features of the Cellfin app is that it’s not exclusive to Islami Bank account holders. Both account holders and non-account holders can benefit from various services provided by the app.

8. What to do if my Cellfin App crashes or doesn’t work properly?

If you face any technical issues, first try updating the app to the latest version. If problems persist, contact the app’s support team or visit the nearest Islami Bank branch for assistance.

9. How can I link my bank account to the Cellfin App?

Upon registering, you’ll be given an option to link your Islami Bank account. You can also do this later by navigating to ‘Account Settings’ and following the linking process.

10. Can I pay utility bills through the app?

Yes, Cellfin supports various payment methods including utility bills, taxes, and other fees. You can easily make these payments through the designated section in the app.

Customer Reviews with Star Ratings for IBBL Cellfin App

1. Sarah Alam ★★★★☆ “Overall, a solid banking app with intuitive features. Sometimes there are minor glitches, but the support team is usually quick to address them. A bit more personalization would make it perfect!”

2. Rafiul Hassan ★★★★★ “The best banking app I’ve used so far! Seamless transactions, instant notifications, and the KYC process was surprisingly swift. Highly recommend to anyone wanting efficient digital banking.”

3. Ayesha Tabassum ★★☆☆☆ “The concept is great, but I’ve faced multiple issues while trying to transfer funds. Needs more stability and better error explanations.”

4. Faisal Rahman ★★★☆☆ “Decent app for day-to-day banking needs. I appreciate the security features, but it could use more integrations with other payment systems. Looking forward to future updates.”

5. Nasrin Akter ★★★★★ “IBBL Cellfin has truly transformed my banking experience! From paying bills to checking account details, everything is just a tap away. The user interface is also very user-friendly. Kudos to the team!”

6. Tanvir Ahmed ★★★★☆ “Good app with a lot of potential. I’ve been using it for 6 months, and it has mostly been a smooth experience. A few more tutorial videos or guides might be helpful for new users.”

7. Sumaiya Zaman ★★★☆☆ “It gets the job done. There are occasional delays in receiving OTPs, which can be a bit frustrating, but overall it’s a decent digital banking solution.”

You can read also: How to Transfer Money from Dasher Direct to Bank Account

External Reference:

  1. https://www.islamibankbd.com/digital-banking/cellfin-app
  2. https://www.tbsnews.net/economy/corporates/ibbl-cellfin-one-app-all-banking-solution-676170
  3. https://www.howtobd.com/cellfin-ibbl-digital-wallet/

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